3. Emma Crystal
The British executive emerged in former top private banker Iqbal Khan’s 2018 shake-up in favor of regionalizing, which handed her the head of northern Europe role.
Crystal, who does not court the spotlight, was a Deutsche Bank investment banker before jumping to the Swiss bank in 2013. She was initially part of Credit Suisse’s family office practice in London, looking after U.K. as well as Nordic clients.
4. Sabine Heller
The Swiss banker is a Credit Suisse lifer who worked her way up from relationship manager in retail to running the Swiss bank’s private client office in Zurich.
The job is a key one in Credit Suisse’s domestic private client efforts, which houses everything from the ultra-rich to retail clients. Previously, Heller built up and oversaw a unit of Swiss clients who are staff of Credit Suisse since 2016.
5. Serena Fioravanti
Armed with a degree in physics (with honors), Fioravanti first went into research and also taught at Zurich's prestigious ETH University before joining UBS in 2000. She worked a two-year stint at Novartis in strategy before joining Credit Suisse in 2007.
Fioravanti is battle-tested: she spent five years as chief of staff to finance boss David Mathers, one of the longest-serving top executives at either big Swiss bank. She was made a managing director in 2018, and this year a board member of fully-owned subsidiary Neue Aargauer Bank in addition to her day job as chief risk officer of Credit Suisse's Swiss bank.
