Stefan Bollinger, CEO, Julius Bär:

Better service: Stefan Bollinger. (Image: courtesy)

There is no question that personal relationships will become even more important for our wealthy clients. But they also want those trusted personal relationships to give them access to the benefits of AI.

We see enormous potential to expand and improve client service with the help of AI. At the same time, our wealthy and ultra-high-net-worth clients will not share sensitive personal financial data with a machine when they have no visibility into where that data goes or who can access it. Confidentiality, security, and our competence in handling complex financial matters remain their top priorities.

Confidentiality First

Our AI strategy is therefore built on two pillars: guaranteeing that confidentiality and security, while equipping our client advisors with the best available digital tools to deliver faster, more proactive, and higher-quality service. Because the future of wealth management will continue to rest on personal relationships and trust — supported by AI.

Read the next page for the statement by Oliver Buomberger, Deputy CEO & COO, Saxo Bank Switzerland.